Coronavirus Update - Click HERE for more info.
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CORONAVIRUS UPDATE 14th May 2020
WE ARE OPEN FOR BUSINESS
We are aware there is a great deal of concern and uncertainty about the impact of the Coronavirus on businesses and want to share with you our current position.
First and foremost, we at Pool Tables Online are all well and because of the way we are structured, we are able to operate remotely if we have to, however our offices are now open but operating with different hours to the norm. The best contact method is by email using the address on our website contact page and we will respond within 24hours or alternatively call 0345 226 5758
The good news is that most of our pool table manufacturers are re-opening on Monday 18th May with the rest opening at the end of May. Any pool table deliveries that were recently scheduled for delivery will be first in line for supply as soon as we can collect from the factories.
A number of new customers are ordering in advance of the factories re-opening. To ensure a timely delivery of a pool table and a place at the head of the queue - order soon
Spares and Accessory supply is continuing as usual except some items are taking a little longer when sent by Royal Mail
For new pool table customers please order product if you are prepared to wait longer than the current lead times due to the backlog of existing orders. The sooner you order the better as the schools may not re-open until September which makes it a long summer to entertain the children.
For existing pool table customers we remain committed to your order from the manufacturer and will supply as soon as possible. Please bear with us as we are prioritising orders by date and we will get to you as quickly as we can. we will keep you informed of progress by email
Spares and accessories will be despatched on the same day if orders are received by 2.30pm subject to stock. Some deliveries may be made in 48hours rather than 24hours given the circumstances.
Please be assured that we are taking all the precautions necessary and following Government guidelines to ensure the protection of our delivery crews and customers
If you have any concerns please call us on 0345 226 5758 and we will answer any of your queries.
How come the cost of recovering a pool table is at the level it is?
Good question so I will try to explain what’s involved in recovering the slate and cushions of professional slate bed pool and snooker tables.
First there are two types of table and they require different styles of recovering.
What happens when you order a Pool Table?
When we receive your pool table order a chain of events takes place which I will explain in detail, but first some background.
Most UK style slate bed pool tables are manufactured in the UK. There are only 4 volume manufacturers in the UK and all are based in the North West and within 30 miles of our offices.
We are distributors for them all and have a close relationship with each one of them with the added advantage of being able to nip round and collect even 1 table when it is ready. Which speeds up delivery to you the customer.
All four companies are small to medium size enterprises that work pretty much to their order book as opposed to carrying stock. Some batch produce a particular model every few weeks whilst others have mixed table production lines.
Delivery and Installation of a pool table.
Once you have decided what size pool table you require and which room it is going into the next stage is to be certain that it will physically go into that room
This is particularly important if it is going upstairs or into a basement but we will come to that shortly.
Most installations are on the ground floor and it is very rare that we fail to get a table into a ground floor situation. Deliveries are made in Sprinter style vans so they can access most locations.
Here are some recent pool table installation images of the UKs best selling pool table. The Supreme Winner is a firm favourite with pool players and is the chosen table for the IPA pool tour.
These photos have been taken by our fitting team so they are not professional quality but will hopefully help in choosing the model for you.
Call our team today on 0345 226 5758 / 0161 477 6691