2. Cancellations, Delivery, Receipt of Goods and Returns
2.1. Goods ordered from our website should arrive with you in a timely fashion and should be of satisfactory condition, as described and fit for purpose. All goods are subject to availability. Occasionally if we are out of stock of a spares item we will inform you and in some cases supply you with an equivalent item at no extra cost. Pool Tables and other large amusement machines are made to order and supplied individually by our manufacturers and can take on average 4/8 weeks to supply depending on manufacturer. We cannot be liable for compensation should the manufacturers average supply time be extended. In-stock spares items are normally supplied within 2/3 days or earlier.
2.2. Orders can be cancelled in writing prior to despatch however we shall not be bound to accept an order cancellation if we have ordered a bespoke product such as a pool table or branded cloth on your behalf. We will consider each request on its merits.
2.3. (Subject to paragraph 2.2) You can cancel your order within 7 days of receipt of the goods (commencing on the day after receipt ) provided written confirmation of your intention to return the goods has been received by us and the return mutually agreed . Goods should be returned to us within 14 days of any such agreement. We will refund the original amount of the goods in full within 30 days of receipt at our premises provided they are received back in the original packing and undamaged. The cost of returning goods that are undamaged fit for purpose, of satisfactory quality and as described shall be borne by the buyer. We reserve the right to reject your claim for a refund if the returned goods arrive back damaged or have been altered or used in any way.
2.4. Cancellation and return does not apply to Pool Tables as they are made to order in bespoke woods or cloth. These items are non refundable. Your statutory rights do however apply if the goods are received in faulty condition. See paragraph 2.5
2.5. All goods must be checked on arrival and any faults or defects must be reported to us in writing within 7 days of the date of receipt. All reports of faulty or damaged goods with genuine defects will be rectified or exchanged at the cost of the seller.
Please note that the servicing and repair of coin operated products purchased for use in commercial situations such as pubs, clubs, youth clubs, hotels, holiday parks, schools, universities or any other commercial situations is the responsibility of the buyer. Products have a one year manufacturer’s guarantee for faulty parts but this does not extend to the coin mechanism or in the case of pool tables the coin mechanism and the cloth covering the playing surface and cushions. Any faulty parts covered by guarantee should be returned for repair or replacement. Carriage cost for the returned goods will be refunded if parts are genuinely faulty otherwise at the buyer’s expense. The company do not carry out on site repairs. Any repair of faults or breakdowns relating to a coin operated machine is the responsibility of the buyer.
2.6 Where a pool table is delivered but not installed by our fitters we cannot be held responsible if the table cannot be levelled by the customer, as levelling is a skilled job. We will attend to re-level the table but this call out service will be subject to a charge of a minimum of £50 plus vat. Distance to travel may affect the price.
If you have asked for an upstairs or downstairs installation. Can you please ensure that access is good as pool tables are bulky and very heavy. Please check the dimensions of the table you have purchased on the website and let us know if there are any tight turns, low ceilings, narrow doorways or stairs. If in any doubt please supply photos of the access and we can advise.
The charge for any failed installation will apply if the table will not fit and we have not been notified of any access problems in advance.
Please note that we will require onsite parking available for delivery of a pool table. Due to the weight and size of tables we require parking close to the location entrance. We would deliver the table in a transit vehicle. A UK pool table can take approx. 1 hour to install and an American pool table approx. 4 hours.
3. Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. the Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know .
4. Trade Marks
The trade marks, names, logos and service marks (collectively "trade marks") displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trade mark without the prior written permission of the Website Owner.
5. External Links
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.
6. Public Forums and User Submissions
The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
6.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
6.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;
6.3 post or upload files that contain viruses, corrupted files or any other similar software or programmes that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;
6.4 violate any copyright, trade mark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;
6.5 submit contents containing marketing or promotional material which is intended to solicit business.
7. Specific Use
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
9. Disclaimer of Liability
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
10. Use of the Website
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain ). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
11.1 Entire Agreement
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
11.7 Applicable laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
11.8 Comments or Questions
Call our team today on 0345 226 5758 / 0161 477 6691