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CORONAVIRUS UPDATE

Published: 27/03/2020

CORONAVIRUS UPDATE  24.3.2020

WE ARE (SORT) OF OPEN FOR BUSINESS  – AT THE MOMENT

We are aware there is a great deal of concern and uncertainty about the impact of the Coronavirus on businesses and want to share with you our current position.

First and foremost, we at Pool Tables Online are all well and because of the way we are structured, we are able to continue operating remotely even though our offices are now closed. The best contact method is by email using the address on our website contact page and we will respond within 24hours or alternatively call 0345 226 5758

Most of our pool table manufacturers, have temporarily closed following Government instructions on non essential supplies so lead times for products will be longer than those stated on the product pages on our websites. Any pool table deliveries that were recently scheduled for delivery will be first in line for supply as soon as the restrictions are lifted.

Spares and Accessory supply is continuing at the moment for as long as our parcel couriers are allowed to deliver so hopefully we can get your smaller orders to you quickly

For new pool table customers please order product if you are prepared to wait longer than the current lead times stated as the Government has stopped most deliveries except for essential services. The sooner you order the better as the schools may not re-open until September which makes it a long summer to entertain the children.

For existing pool table customers we remain committed to your order from the manufacturer and will supply as soon as possible subject to the curfew.

Spares and accessories will be despatched on the same day if orders are received by 3pm subject to stock and subject to parcel carriers being allowed to continue delivering. Some deliveries may be made in 48hours rather than 24hours given the circumstances.

Please be assured that we are taking all the precautions necessary and following Government guidelines to ensure the protection of our delivery crews and customers

If you have any concerns please call us on 0345 226 5758 and we will answer any of your queries.

Regards

Customer Services

www.pooltablesonline.co.uk

contact us

Call our team today on 0345 226 5758 / 0161 477 6691

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