Pool Table Delivery and Installation

Delivery and Installation of a pool table.

Once you have decided what size pool table you require and which room it is going into, the next stage is to be sure that it will physically go into that room
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This is particularly important if it is going upstairs or into a basement, but we will come to that shortly.

Most installations are on the ground floor, and it is very rare that we fail to get a table into a ground-floor situation. Our success rate in ground-floor installations is a testament to our expertise and commitment to customer satisfaction. See our section here for details on how to install a pool table.

UK Style Tables.

7ft x 4ft pool tables are the biggest seller, and it is worth noting how they arrive at your premises.

First, they arrive in three-sections: the body of the table, the one-piece slate pre-covered with cloth, and the legs. This means tables will fit through any standard-size door edge.

The legs present no access problem, and the slate usually will go anywhere, even upright, as it is only ¾” thick. This gives it a good turning area and fits under normal door height.

While the legs and slate of our pool tables are designed for easy access, the body of the table presents a different challenge. It is totally inflexible and won’t turn 90 degrees from a narrow corridor into a room. If corridors are wide enough then turning into a room should not be a problem.

Stairs.

The biggest issues arise when stairs are involved, so we must charge extra for first-floor or basement deliveries due to the work involved.

Our fitters are skilled and dedicated, but carrying a table upstairs or downstairs is a demanding task. We request that you provide access photos or a video to ensure a safe and successful installation. Your involvement in this process is crucial, as it helps us avoid any disappointments if the table doesn't fit and the installation has to be aborted.

While we appreciate your willingness to assist, it's important to note that extra people helping with the table can often be a hindrance. Most staircases only allow two people, one at the top and one at the bottom, to fit on the stairs due to the table's depth. More people can actually complicate the process, which is why we advise against it in most cases.

Tables also have to be stood on end sometimes, and the height of some ceilings and angled turns on stairs can be restrictive, so a photo or, better still, a short video in advance can assist greatly.

We will consider 2nd and 3rd-floor installations for some UK tables but will charge extra per floor depending on the circumstances unless there is a proper goods lift in some offices.

If you are an office and only have a passenger lift, however, then it is likely that a 6ft table will go in. Still, a 7ft table invariably will not fit because although a lift may be high enough once inside the aperture, the door openings are usually lower. The 7ft cabinet will not go under the doors and in at an angle.

We therefore charge for upstairs delivery in advance even when a lift is available. However, if the lift is big enough and can be used on the day, then we will refund the upstairs element when we receive the update from the fitters.

Tight Situations – Kit Form Tables.

If you have any doubts about access viability, the best option is to buy a table that we call “dry build”, which, in effect, means in kit form. The table is built from components in the room of your choice, which removes all access worries. This costs approx. £150 extra but gives you peace of mind and guarantees the installation. If it goes upstairs, the £60 charge still applies as the slate, which weighs over 100kg, must still be carried up or down in one piece.

For more information on this, please view our kit form post.

American Tables.

American tables, which are even bigger and heavier than UK tables, are strangely enough easier to install because they already come in kit form with sectional slate, usually three pieces, and loose frame panels, which allow easy access. The slates are still heavy, however, so we will only install 7ft and 8ft tables upstairs or downstairs without any extra charge. 9ft tables upstairs will be subject to a charge, so please contact us for details.

Dangerous situations.

From a health and safety aspect, we cannot put our fitters in dangerous situations. This means that we will only install under normal conditions. For example, we will not install using temporary stairs erected during building refurbishments. We will not install up spiral staircases or lower tables into holes in basement floors or up ladders into lofts. They are all circumstances we have faced in the past. Please ensure we are advised of any hazards in advance, as we will still charge for the installation if it has to be aborted due to hazardous situations not explained in advance.

Areas not ready for installation on arrival.

We are often asked to deliver pool tables to new-build premises such as new show houses or new-build offices only to find the rooms are not ready. We have to return with the table or leave it on site without installing it. If you agree on the installation day and we have to abort, there will be an extra £99 re-install charge should we go back to re-deliver or return to complete the installation.

Fitters.

Our fitters have a minimum of 2-5 years of experience and are professionals when it comes to installing equipment. They are courteous and will help in any way they can. They wear personal protective equipment, including boots, which must be worn at all times when carrying heavy equipment.

Payment.

If you have paid a deposit for your table, we will collect the balance a few days before delivery, as our fitters are not insured to collect cash and cheques are not accepted.

Commercial Sales.

Most of our sales are to domestic customers, but we supply offices, schools, universities and other institutions.

We are VAT registered to provide VAT invoices for payment by BACS transfer or credit card. Please inform us before delivery if you require risk assessments and method statements (RAMS). If we are not told in advance and must abort the delivery due to a lack of RAMS, we will charge a further £99 for re-delivery. Please advise in advance if PPE equipment should be worn on-site to avoid non-delivery

Parking.

Finally, as you will understand, our fitters need close access to the building where the table has to be assembled due to the weight of the product. They will need a minimum of 1 hour of free parking for a standard UK pool table install and about 4-5 hours for an American pool table with sectional slate, as it will require the cloth fitting in situ. City centre deliveries need pre-arranged parking on site for a Sprinter-type van for the relevant period. For more information on parking requirements click HERE.